Gongol.com Archives: May 2021

Brian Gongol


May 13, 2021

News Go ahead and tear up that memo

Chicago mayor Lori Lightfoot is taking some heat for how her "staff is turning over at an alarming rate", according to a Chicago Tribune reporter. As evidence of her demanding style as a manager is submitted an email in which she shared a photo of a torn-up memo with her staff. Lightfoot's declaration: "Here's my new practice for memos that come in at the last minute." She goes on to offer a reminder that memos are due "48 hours before the decision is needed". Tough? Maybe. But she's also managing America's 3rd-largest city. ■ If the staff isn't following an established process for delivering her memos, how is she supposed to respond? A process exists around a principal for a reason -- to ensure discipline and avoid wasting bandwidth. Was the torn-up memo the first one submitted late? Then, yeah, it looks like a tantrum. Was it the 48th one submitted late? Different story altogether. ■ People can go all too far in catering to the whims of a tyrannical leader, of course -- we see plenty of examples of brilliant jerks who get tolerated for far too long in all sectors of the working environment, and a long-overdue public accounting of downright abusive behavior in Hollywood has finally eroded some of the myth that has permitted people to get away with abuse as the cost of admission to their creative work. ■ But policies and rules are different from the perverted whims of a director's couch. If our institutions are doing anything right to try to elevate people of good judgment into positions of authority, then the only point of giving someone the duties of mayor (or governor, or President) is because they bring some valuable skills for discernment to the table. If a big-city mayor says "I need 48 hours to think about important decisions", then those are the conditions under which she thinks her decision-making skills ought to be exercised. That's not unlike Barack Obama wanting to use his BlackBerry in the Oval Office or Winston Churchill demanding short memos and brief meetings. ■ Discipline cuts both ways, too: Mitt Romney credits a rule firmly prohibiting work meetings on Sundays for keeping him focused as a venture capitalist. Just as the principal has a reasonable expectation for performance, their subordinates benefit from clear performance expectations and reasonable boundaries. Consistent procedures and structures, like the Toyota A3 problem-solving worksheet, keep hard work from going to waste. ■ In the words of Benjamin Franklin, "Pardoning the bad, is injuring the good." If a boss is tough merely because they have a difficult personality, then that's "the bad", and it ought to be called out. A leader's "emotional intelligence" really does matter. ■ But if a staff can't find a way to accommodate the needs of the principal, then it's the good staff members who are punished most by a failure to enforce the rules that optimize the key figure's work. Good subordinates want to make the boss look good, and voters have a fair expectation of getting the most value from the work of their elected officials. If a 48-hour review period is what it takes to get the most from your team, then Mayor Lightfoot, go ahead and tear up those late-arriving memos.

Iowa West Des Moines Valley High School names 6th US Presidential Scholar

Dorothy Junginger becomes the district's first Presidential Scholar since 2006

Humor and Good News Grandmother, grandson graduate together from Indiana University

Grandson graduates with his bachelor's degree as his grandma graduates with her master's. On its own, the story of Rosecedar Byrd and Keith Taylor is a feel-good human-interest story. But their story really shows how much more we need to do to normalize life-long learning. ■ Virtually every American adult should be on some kind of path to learning more. The full spectrum of economic, cultural, scientific, and technological changes arriving year after year isn't going to slow down. Like the Mandelbrot set (or any other fractal), complexity is unbounded -- and the deeper you look, the more complexity there remains to be discovered. ■ "Grandma goes back to college" deserves to be a ho-hum event. We should have many more on-ramps and pathways for adults to pursue further education in structured ways. Lots of people have tried to name our post-industrial economic era, but the name it really deserves is the teach-yourself economy. The natural human desire to satisfy curiosity can be seen everywhere, from the dominance of "how to" as a search term on YouTube to the way many people satisfied their Covid-19 lockdown anxieties by learning to make bread. ■ Of course, people should always remain free to teach themselves whatever satisfies their curiosity (within the bounds of not harming others, of course). But it would be sound public policy to recognize that there is an overlap between what is good for individuals and what is good for society overall. There is an undeniable inverse relationship between unemployment and educational attainment. And it is clear that the needs for retraining and upskilling are growing -- probably at an accelerating pace. Even useful skills become obsolete -- one study says skills go bad at an average rate of 2.6% a year. ■ We shouldn't just leave people to try to figure out how to backfill that skills obsolescence all on their own. One proposal floated among the Nordic countries would make adult education compulsory, and there's at least a little bit of sense to that, especially if the public sector has to provide support when people are unemployed or need to lean on the social safety net. ■ Ultimately, you can tell what a people value by where the commit their resources -- especially of time and money. Similarly, you can tell where vested interests are protecting themselves by how hard they work to keep others out. Together, those observations suggest that we need to broaden access to formal systems for higher education and reform occupational licensing so that individuals have the greatest possible freedom to adapt to circumstances as times change, jobs evolve, and old skills fade away. ■ We remain in the early stages of seeing affordable and accessible college programs emerge so that adults with work and family responsibilities can obtain further education without having to drop everything. One would think that, after the Covid-19 shutdowns sent all colleges into virtual mode at once, perhaps we would come to rethink the processes of higher education with some urgency. Alas, the academy is slow to reform itself -- professional associations resist accrediting online programs and most colleges insist on teaching mainly with bricks and mortar. There will always be a place for four-year residential degrees as a personally-formative life experience -- but we need a whole lot more ongoing options to provide economically-transformative ones. ■ Ongoing education should be coincidental with other life obligations -- existing alongside the other things ordinary people do, not displacing them. So for now, three cheers for Keith and Rosecedar. But we ought to work hard to make today's very special story into tomorrow's very unremarkable one. The sooner we get there, the better.

Threats and Hazards Why Taiwan has reason to be nervous

On US military engagement with Taiwan: "They don't stay there for very long. They don't learn the language. They don't develop a deep relationship with their counterparts."

Threats and Hazards People really are filling up buckets with gasoline

New rule: If you can't explain the concept of vapor pressure in plain language without assistance, you don't get to put gasoline in a Homer Bucket. The explosions caused by dispersion of combustibles aren't pretty.

Business and Finance Futures of Des Moines and Omaha just got bound closer together

The heir-apparent to the throne at Berkshire Hathaway (headquartered in Omaha) is Greg Abel of Des Moines. Nobody who follows the company is surprised by this announcement; Abel has been the obvious choice for a decade.


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